Here at Automotive Parts Services, we primarily offer our products on an exchange basis.
What is an exchange?
Simply put, an exchange means we collect your old part once the new one has been installed.
Why do we do this?
By collecting your old faulty part instead of purchasing second-hand parts for remanufacturing, we significantly reduce the overall costs. These savings are passed directly on to our customers, with savings of up to 75% in some cases.
How it works?
You purchase the product just like any other online item, it is shipped directly to your address. After the new part is installed, simply contact us to arrange the return of your old exchange unit. We recommend informing the technician who is replacing the pump that the old part needs to be returned and keeping the original packaging.
Return Options
Option 1 "Free Courier Collection"
We would need your preferred collection address and date.
Option 2 "Prepaid Post Office Label"
This would require a printer and for you to drop it at a post office (Please send us your email address)
Warranty
The warranty begins on the date the item is dispatched and covers repairs to restore your unit to its original condition if it is found to be faulty. If the unit is deemed beyond repair, a replacement will be provided; if a replacement is unavailable, a refund will be issued. Please note, the warranty does not cover labour. The warranty may be voided if the unit has been tampered with, improperly installed, damaged by fire, water, or any other cause not related to the normal operation of the vehicle.
The WARRANTY will be void if your old pump is not returned
